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Sheik
Mohammed Hussein Ali Al-Amoudi
CHAIRMAN |
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Dr.
Arega Yirdaw
CHIEF EXECUTIVE OFFICER |
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Mr.
Mulatu Abebe
GENERAL MANAGER |
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Rainbow
Exclusive Car Rental And Tour Services PLC is
organized under the Office of the Chief Executive
Officer of MIDROC Ethiopia, and is lead by a General
Manager, directly reporting to the CEO. The company
has two operation units: Car Rental Operation
and Tour Operation; and four Service Units: Human
Resources Services, Financial Services, Materials
and Stores Management Services and Technical Services.
In order to maintain a modern and effective management
system, the Company's Management has introduced
and put into practice different Policies and Procedures.
Among these are:
- Human Resources Services Policy and Procedure
Manual (HRSPM)
- Financial Services Policy and Procedure Manual
(FSPM)
- Materials Management Services Policy and Procedure
manual (MMSPM)
- Organizational Structure Manual (OSM)
- Protection Services Policy and Procedure Manual
(PSPM)
- Educational Policy
- HIV/AIDS Policy Manual
All Policy and Procedure Manuals are subject
to change and hence nearly 80 directives have
been released to improve the policies. |
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The company is established to accomplish the following
business purposes:
- Render tour operation,
travel agency and safari Trans-Regional tourist service
trade activities;
- Become a general sales
agent for different air lines and sell airline tickets,
arrange space for the air line passengers and perform
car-hire trade activity;
- Establish and run lodges,
bungalow and other ecotourism activities;
- Facilitate in rendering
ground, air and water transportation service for the
tourists;
- Import from abroad equipment
and materials that are essential for the business
activities of the company;
- Establish companies being
with others, buy and sell shares;
- Engage in other businesses
related to the tourism trade activities;
- Rent/lease special vehicles
for the high profile applications such as Government
Dignitaries, Embassies, UN and affiliated organizations,
Universities, schools, Hotels, etc;
- Providing temporary, occasional
or permanent transport services on contractual agreements
such as offering transport shuttles to and from the
airport or conference venues;
- Leasing automobiles for
wedding ceremonies;
- Avail vans for transporting
students to and form schools on contractual agreements;
- Rendering car-hire service
both on self-driven as well as chauffeur driven basis;
- Provide school buses for
individuals or group of individuals who are interested
to have this services for their children;
- Provide vehicles for company
employees’ transportation service;
- Provide tour guide, transportation
and other services required by tourists;
- Facilitate accommodation,
hunting and other services that are relevant to enhance
touring activities;
- Engaging in any other
related business activities which the company may
find relevant to enhance the above mentioned business
purposes.
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| OUR
VISION, MISSION AND VALUES |
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OUR
VISION:
MIDROC’s quality products and sustained services
to every customer and user.
OUR MISSION:
A multi-sector organization with second-to-none leadership
positions in each of our products and services thereby
exceeding the expectations of our customers, employees,
shareholders and the community.
OUR VALUES:
- Customer Satisfaction
- Employees Empowerment
- Corporate Identity and Image
- Integrity and Ethics
- Balanced Life & Performance
- Raising the Capital of Share holders and Owners
- Strength and Stability
- Social Responsibility & Corporate Citizen
- Profit and Growth
- Respect and Trust
- Quality and Excellence
- Teamwork and Cooperation
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The car rental operation of Rainbow rent out cars on
Chauffeur or self drive basis. It is in a possession
of modern deluxe automobiles with a comprehensive insurance
coverage providing the following services.
- Tour Service
- Shuttle Service
- Executive Service
- Wedding Ceremonies
- Special Services
- School Bus Service
- Employees’ transport
- Outing programs
- Patrol Service
Rainbow is a notable tour operator in the country
with carefully drawn tour programs (itineraries) with
different destinations and durations to satisfy the
diversified needs of customers. The tour operation provides
all the necessary camping facilities. It has also a
well trained tour guides. The operation provides the
following services.
- Tour Service (Tour with escort guide, Tour without
escort guide and with agent guide)
- Professional guide
- Transfer Service
- Hotel Reservation
- Transport Reservation
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- Extensive Market research for identifying potential
markets.
- Participating in selected international and local
trade fairs to reach tourist organizing companies
to establish strong customer base.
- Developing different seasonal packages (itineraries)
besides the regular packages and introducing same
using different methods.
- Opening branches in different tourist attraction
areas.
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Currently
the company has a total number of 36 permanent and 35
contract employees qualified and well trained in their
areas of engagement. |
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